BEST-RATE REPAIR COMPANY TO OPEN SAN MARCOS OFFICE Second Location Caters to Growing North County Client Base SAN DIEGO - Best-Rate Repair Company, Inc., providing honest, quality work at a fair price, opened its second office, in San Marcos, on June 1. The five-year old company, which specializes in repairing damage caused by termites, fungus and dry rot, has been serving customers throughout San Diego County from its Mission Valley office. Jeff Mudd, president of Best-Rate Repair, started the one person company from his home in 2002. Today, he has 19 full-time employees, and hundreds of satisfied customers generally falling into one of three categories: real estate agents, homeowners' association managers, and homeowners. "We pride ourselves on providing excellent customer service, and this new office will allow us to be more responsive to our North County customers" Mudd said. "Well over half of our business comes from referrals or repeat customers, so we know we're doing something right. Now, we¹ll be doing it right from two offices." Mudd realizes potential customers must be educated about why they should work with Best-Rate Repair, and he is always ready with a few differentiators. The company uses a 10-point cleanup process; has a mandatory safety-training program; and limits its team to professionals with natural talent, stability, and excellent field experience. "We realize it's a privilege to be invited into customers' homes" Mudd said. "Years of experience don't dazzle me as much as someone's work ethic and philosophy." Mike Spencer, who has been with Best-Rate Repair for three years, has impressed Mudd so much that he's being promoted to branch manager of the San Marcos office. Rewarding dedicated employees is important to Mudd, as he realizes their work will determine the company's success. He notes that long after projects are completed, customers won't recall what they paid for them, but they will remember the quality of the work and whether the people who did it were respectful and professional. Since 2002, Best-Rate Repair Company, Inc. has been repairing damage caused by termites, fungus and dry rot for real estate agents, homeowners' association managers and homeowners. The company also performs a variety of restoration and rehab projects not associated with wood damage. For more information, visit www.best-rate-repair.com or call (619) 229-0116.